السلام عليكم
لدى مشكل فى حسابى فى بنك نتللر وبه رصيد عالق لا استطيع تحويله
ورغم تفعيله بالبطاقة عن طريق الكاميرا
الا ان تفعيل العنوان يتم رفضه ويطلب خطا معتمد بالعنوان من البنك او الدولة
ممكن افادة اجيب الجوا من فين
وهذا نص الرسالة
Unfortunately, the Utility Bill you submitted does not meet our requirements due to the below reason.
Your address verification document did not meet our criteria as a valid document for the purposes of verifying your address. This is normally because we cannot verify the issuing institution as a valid service provider. Please resend a different address verification document from a different institution. You can also send a letter from your bank that confirms you have a bank account, or a letter from your country’s government, as long as the document meets the criteria listed below.
To re enable your account, please submit a new Utility Bill.
وشكرا مقدما للمساعدة