مشكلة فى منصة التداول لشركة fxdd وتم حلها كالعادة لصالح العميل

التوقيع

سبحان الله وبحمده...............سبحان الله العظيم

انا كمان عندى مشكله معاهم و مش عارف مين اللى صح
تم اغلاق 3 صفقات لى بخساره كبيره معهم و بعد سوالهم ارسلوا لى الرد التالى ارجوا الافاده !!
Dear FXDD Customer,

Each position that a customer opens up has a required amount of margin associated with it. This means that we ask that the customer hold the required margin in their account equity. Remember, margin is not actually traded for currency, but acts as collateral against adverse price movement.

Margin Requirements (MR) are calculated as follows:
MR = Base Currency (In Dollar terms) / Leverage

Because a customer pays for any losses from their margin, it is important that they not lose more on a trade than they have in their account. Therefore, we automatically liquidate (close) ALL open positions if they lose too much money.

Some brokers liquidate when the account value is “almost at $0”. FXDD mirrors its liquidation model from Commodities Futures brokers. We liquidate all open positions when the customer’s equity reaches total margin requirement. So, keep your account value above your margin requirement, and you’ll be OK. In your particular case, your Margin Requirement was 2,141.17 and your equity fell to 2,123.50.
If you have any questions or concerns, do not hesitate to contact us. Thank you.
Kind Regards,